Major accountabilities:

• Drive HR Core Data Archival and HR Core Decommission Projects
• Be the Point of Contact for countries to ensure they are ready to be decommissioned from HR Core
• Ensure the operational conversion of the P&O Services and P&O strategic goals within a dedicated client group.
• Coordinate and support processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required -Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.
• Support periodic cost and efficiency analyses to support productivity objectives.
• Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation
• Provide support for coaching the organization on P&O processes related to P&O Services
• Support / participate in budget planning discussions, SLA process.
• Participate or lead P&O Services Projects at country or BU level.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Minimum requirements  

• Bachelor’s Degree or equivalent.
• At least 8 years of Experience preferably in System Life cycle.
• Experience in reporting and excel.  
• Skilled in collaborating with diverse teams and functions globally.
• Ability to navigate ambiguity with ease.
• Demonstrates proactiveness and resourcefulness.